Shipping conditions

Our goods deliveries are made by DHL, unless otherwise specified.
Please note that there is no delivery on Sundays and holidays.

If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

For shipments to destinations outside Germany, the delivery time increases by another 3 – 6 business days, depending on the destination country.

Shipping costs

Shipping to end customers is available within Germany for the following flat shipping rates:

Small devices: (DESK / CEILING / WALL-SX / WALL-1FM): 6,99 Euro
Tower devices: 12,99 Euro
Large devices: 44 Euro

For inquiries from other countries please use our contact form.

Terms of payment

Payment can be made either in advance, Sofortüberweisung, credit card or via PayPal.

You transfer the total amount to the bank account specified by us. The goods will be shipped to you as soon as the payment is received on our account. Please note the bank lead times of up to 3 business days.

Pay securely, quickly and conveniently with paypal. Our PayPal account:

Credit card
We accepted the following credit cards: VISA, Verified by VISA, MasterCard, MasterCard SecureCode and American Express. The banking institution from which the credit card was issued must be domiciled in Germany. In the order process you enter your credit card details. These are recorded and stored by our service provider paypal Plus and only passed on to the credit card companies directly involved in the payment process.